Terms of Service

1. About these terms

These terms apply when you use the Lotti Homes website and the Lotti Homes app (together, the "services"). The services are provided by Lotti Homes Pty Ltd (Lic. BLD 286009) ("we", "us"). By using them you agree to these terms. If you don't agree, please don't use the services. How we handle your information is explained in our Privacy Policy.

2. Our website

The website tells you about our work and lets you send us an enquiry. Information on it is general, and images and descriptions of past projects are examples only. Sending an enquiry doesn't create a building contract. Any work we do for you is governed by a written building contract.

3. The Lotti Homes app

• Accounts. App accounts are created by us for our clients and team. You must give accurate details, keep your sign-in secure, and tell us straight away if you think someone else has used your account.
• Project information. Progress updates, schedules, forecast dates and status shown in the app are our current estimates. Dates can move because of weather, supply delays, approvals and other factors, and they don't change what's agreed in your building contract.
• Notifications and Face ID. Notifications and Face ID unlock are optional. You can switch either off at any time in the app or in your phone's Settings, and you can always sign in with your password instead.
• Your content. You keep ownership of the photos, documents and messages you send us. You allow us to use them to carry out your project, keep records and meet our legal obligations.
• Our content. The app, website, branding, text and images belong to us or our licensors. You may use them for your own project, but you may not copy, resell or modify them.

4. Acceptable use

Please don't:

• access an account or information that isn't yours, or try to get around our security;
• upload anything unlawful, harmful or that you don't have the right to share;
• interfere with or overload the services, or use them to send spam or malware; or
• use the services in a way that harms our team, clients or subcontractors.

We may suspend or close an account that breaks these rules. You can stop using the app, and delete your account, at any time. Closing an account doesn't affect your building contract or records we must keep by law.

5. Third-party services

Parts of the services rely on providers such as Google. If our team connects Google Calendar, Google's own terms and privacy policy apply to that connection as well.

6. Availability

We work to keep the services available but can't promise they will always be uninterrupted or error-free. We may change, pause or discontinue features, for example for maintenance or updates.

7. Our responsibility

Nothing in these terms excludes or limits any right you have under the Australian Consumer Law or other laws that can't be excluded. Subject to that, and to the extent the law allows, we're not liable for indirect or consequential loss arising from your use of the services, or for loss caused by events outside our reasonable control. Our responsibility for building work is set out in your building contract and in the law governing licensed builders in South Australia, not in these terms.

8. Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. If you keep using the services after a change, you accept the updated terms.

9. Governing law

These terms are governed by the laws of South Australia, and you and we submit to the non-exclusive jurisdiction of the courts of South Australia.

10. Contact us

Lotti Homes Pty Ltd, Adelaide, South Australia
Email: lottihomes@outlook.com
Phone: 0427 448 836